Vehicle return – process
- as a vehicle user, you have a pre-emptive right to a vehicle with an expired contract period
- Check the damages before returning the vehicle
- Returning the vehicle take place at our contractual partner where they check the vehicle – book a return date
- we will send you a comprehensive brochure with detailed instructions before the start of the return process - please contact your account manager
List of contractual services
- Services
- Tire services
- Gas stations
- Others
Quick guide
Services related to vehicle operation
Reporting insurance event
You are obliged to report any damage event and traffic accident to the ALD no later than 4 calendar days after its occurrence.
Fines for traffic offenses
The procedure for managing the traffic fines received from Slovakia and abroad.
Information for the vehicle user
How to use the services associated with the operation of the vehicle
General fair wear and tear
The overview how to treat your vehicle, accaptable and unaccaptable damage
Range of assistance services
Overview and information about ALD Assistance services