Assistance services

ALD Assistance is at your disposal in case of any problem with the vehicle 24/7. ALD Automotive Slovakia will provide a temporary replacement vehicle if your vehicle is immobile.

Assistance service

In cooperation with Europ Assistance, assistance programs are available for you in the event of breakdowns, immobility or even administrative assistance. The assistance service is available in the Slovak Republic and abroad.

Replacement vehicle

  • Entitlement to a replacement vehicle arises if the vehicle is immobile, unfit for road use and if the repair cannot be done while you wait
  • For using replacement vehicle it is necessary to contact ALD Assistance
  • ALD Automotive will arrange pickup at the nearest contracted car rental company
  • Your employees only need to present their service card and driver's license and assistance service will provide the replacement vehicle without the need of any deposit

Benefits of assistance services from ALD Automotive

  • You benefit from preferential prices negotiated by ALD Automotive Slovakia
  • Your employees get where they need to thanks to a nationwide network of authorized car rental companies
  • All costs are covered by ALD Automotive Slovakia: from booking to invoicing, your employees do not have to pay anything and you avoid spending accounts
  • Insurance and assistance clauses are included in short-term rental contracts

ALD Assistance